Frequently Asked Questions

bd67's Q&A Centre

Deposits, withdrawals, bonuses, VIP benefits, and technical issues — find straightforward answers to all your questions in one place.

We have compiled answers to the questions that come up while playing at bd67 on this page. From device-related issues to depositing money via bKash or Nagad, understanding the welcome bonus terms, or learning how VIP cashback works — you will find explanations for everything below. If you cannot find an answer to your question, speak directly with our support team via 24/7 live chat.

Frequently Asked Questions


Device & Technical Issues

Open the Chrome browser on your Android phone and go to bd67.mom. From the three-dot menu on the right, select "Add to Home Screen". On an iPhone or iPad, open the site in Safari, tap the Share button at the bottom, and select "Add to Home Screen". The bd67 icon will then appear directly on your home screen and can be used just like an app.

bd67's server automatically saves the result of every round. Once your connection is restored, simply log in and you will see your balance and game status correctly. The result of the round that was in progress when the connection dropped will also be reflected in your account. Using Wi-Fi or a 4G network is recommended for a fast and stable connection.

bd67 is a fully web-based platform, so there is no need to install a separate app. It works on Android and iOS smartphones, tablets, laptops, and desktops. Using the latest version of Chrome, Firefox, Safari, or Edge will give you the best experience. If you have an older browser, it is a good idea to update it.

Yes, all games on bd67 work fully in a mobile browser. Slots, live casino, fishing games, sports betting — everything can be played on a smartphone with a touch-controlled interface. The layout automatically adjusts to the screen size, so there is no difficulty playing even on a small screen.

Clearing your browser's cache and cookies resolves the issue in most cases. In Chrome, go to Settings → Privacy and security → Clear browsing data, check "Cached images and files" and "Cookies", then clear them. After that, close the browser, reopen it, and visit bd67.mom. If the problem persists, let us know via live chat.

Deposits

There are five ways to deposit money at bd67: bKash, Nagad, Rocket, Upay and bank transfer. For bank transfer, major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank can be used. The minimum deposit amount is ৳500 for every method.

bd67 does not charge any deposit fee of its own. However, your mobile banking provider or bank (such as bKash or Nagad) may apply their standard transaction charges at their set rates. Once the funds reach bd67, the full deposit amount is added to your wallet.

Log in to your bd67 account and go to the Cashier or Deposit section. Select bKash as the payment method and enter the amount (minimum ৳500). Send money to the displayed bKash number using your bKash app or USSD (*247#). Once the payment is complete, submit the transaction ID — your balance will be added shortly.

Go to the deposit page, select Nagad, and confirm the amount. Send money to bd67's Nagad number using the Nagad app or dial code. Save the transaction ID or reference number and enter it in the deposit form. Once the deposit amount meets the minimum of ৳500, the balance is updated quickly.

VIP Program

bd67 has five VIP levels: Bronze (weekly cashback up to 0.2%), Silver (up to 0.4%), Gold (up to 0.6%), Platinum (up to 0.8%), and Diamond (up to 1.0%). The cashback rate increases at each level. New members start at the Bronze level.

The more actively you play and the more regularly you deposit at bd67, the faster you can move up to a higher tier. The system automatically adds points based on your gaming activity, and once you meet the requirements, you are promoted to the next level. Starting from Bronze, it is possible to move up step by step through Silver, Gold, Platinum, and finally the highest Diamond level.

Each week, cashback is calculated based on your total bets. The rate varies by tier — for example, up to 0.2% at Bronze and up to 1.0% at Diamond. At the end of the week, the cashback amount you have earned is automatically credited to your bd67 wallet. This cashback is directly usable with no complicated conditions.

In addition to weekly cashback, higher-tier VIP members get priority access to special promotions, support from a dedicated account manager, faster withdrawal processing, and the opportunity to participate in exclusive tournaments. The higher you go, the more personalised offers and special rewards become available.

Welcome Bonus

No, the bd67 welcome bonus applies only once per player — at the time of the first deposit. Attempting to open multiple accounts may result in them being cancelled and any associated bonuses being forfeited. You are asked to use a single account to ensure safe and fair gaming.

Open a new account at bd67 and make your first deposit. A 100% bonus is automatically awarded when you deposit a minimum of ৳500. For example: deposit ৳1,000 and you will receive a ৳1,000 bonus, making your total balance ৳2,000. The maximum bonus amount is up to ৳10,000 — meaning even if you deposit ৳10,000 or more, the bonus is capped at ৳10,000.

After receiving the welcome bonus, the wagering requirement must be met within a specified period. Full details of the time limit can be found on bd67's terms and conditions page. If the requirement is not met within the set time, the bonus balance may be cancelled, so it is recommended to start playing as soon as possible after receiving the bonus.

Wagering means you must place a certain amount of bets before withdrawing winnings from a bonus. The wagering requirement at bd67 is 10 times the bonus — and it is calculated only on the bonus amount, not on the combined deposit and bonus amount. For example: if you receive a ৳1,000 bonus, you need to bet ৳1,000 × 10 = ৳10,000 to withdraw winnings earned from that bonus.

Yes, there is an option to cancel a bonus. A cancellation request can be made through account settings or via support. However, keep in mind — cancelling a bonus will also remove any balance earned from that bonus. The original deposited amount remains intact and can be withdrawn. Contact live chat if you have any issues.

Have more questions? We're always here

If the answers above have not resolved your issue, bd67's expert support team is with you 24 hours a day, 7 days a week. Get help in Bengali or English — whichever you prefer.

Live Chat Support

24/7 instant assistance. Use the live chat option from any page on the site.

Email Support

For detailed issues, email us at [email protected] — you will receive a prompt reply.